I cannot express in enough words how wonderful these guys are. I could go on and on about their kindness, professionalism and expertise, but it will take forever and you are busy. So I will say this and keep it simple. Look no further, these are the people you want taking care your plumbing needs. 100%
They showed up ON TIME. Friendly, took concerns seriously, and got right on it. Great Company and staff!
I had a minor leak in our water line that came into the house through the mechanical room. Brown plumbing came the next day and coordinated with the City of Billings to shut off the water and repair the leak. They were in and out in just a few hours.
They replumbed my whole house in 1 day. The techs were friendly, professional and great with my dogs. First time I've used them but certainly not the last!
We'll definitely be using Brown Plumbing and Heating for all our future plumbing needs!
Chance did great job in explaining the billing structure. And was very good at replumbing where needed. Very professional job! Brown's has earned all of my plumbing business.
Brown Plumbing and Heating provided various options some major plumbing and sewer line issues we had in our 1940's home. With their detailed estimates we were able to prioritize the needs of our system, replacing some damaged pipes under our foundation and adding a clean-out line to our outside sewer line. The whole team of workers were courteous, respectful, and proficient at dust and debris mitigation in their excavation and restoration. We have every confidence in their work, and would call them again for any future plumbing needs.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We had a great experience from the point of calling to set up the appointment. The receptionist was great at answering questions and being able to relieve any anxiety on the issue that we had.
Chance who was our plumber was awesome at explaining everything and making sure we got everything taken care of. He was very professional, easy to work with and very proficient.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Brown Plumbing was the best! Everyone was professional, friendly and did great work. Josh went above and beyond and the job came in at a better than expected price! We are very pleased and grateful to have an abundance of hot water for years to come. Thank you!
Pro's: quick, timely and professional repair, price was not outrageous, very thorough, very friendly. Pretty much everything was awesome! The only thing that wasn't that great was the scheduling. My sewer pipe had minor leaks at first and then it got real bad. I called to see if I could get it scheduled right away and the soonest they had was about 2 weeks out. But that just means they're super busy, which in turn means they are awesome!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I so appreciated their honesty. I will be recommending them to other people and my friends.
The young man was very polite. He went over the work to be preformed so I knew what it would cost and what would be done. Looks great and may have saved my kitchen